Team Decision Reset
One recurring decision. Thirty minutes.
Your team leaves with a protocol they built together.
The Team Decision Reset is a facilitated session embedded in your existing team meeting. No additional time on the calendar and no prep required. The manager identifies the highest-friction decision in the practice and the team does the work of resolving it together.
The Reset works in any outpatient clinical setting, independent practices or larger owned groups and can be applied across clinical and administrative functions. No matter the team type, the decisions it resolves are the same across all of them.
This session happens in-person at your practice and is currently available to outpatient teams in Chicago and the surrounding suburbs.
Investment: $200
How the reset works
Before the session, one question comes your way: what does your team keep revisiting that you would like to put to rest? That is the only preparation required.
In the session, the team names what is actually happening when the situation arises. Not the presenting problem. The decision underneath it. They locate who currently owns it and whether that is the right person. They build the resolution language together, specific enough to point to the next time it comes up.
The session closes with three things in place. A named protocol in language the team wrote. A clear owner who holds it. A 30-day check-in trigger so the team knows when to revisit if it resurfaces.
The outcome
Every session produces one of three outcomes depending on what the decision needs.
A resolved decision with a named protocol and a clear owner.
An agreed framework for how the team handles similar situations going forward.
A shared behavioral agreement that names how the team shows up when the issue arises.
Your team leaves with a one-page protocol they can use right away. It goes on the wall and travels to the next new hire. This becomes the answer the next time the situation comes up so no discussion is needed.
Looking for more then one team session? Many managers who resolve a team decision then bring this work to their own decision patterns individually.
Learn more about support for leaders
Not sure yet?
If you are not ready to book but want to understand whether this fits your needs, the decision guide is a free resource that names the decisions most outpatient practices are navigating and gives you language to assess where your team is.
Ready to book your team’s reset?
Schedule a planning call to discuss next steps.